TERMOS E CONDIÇÕES
Customer Service
At Lunebury London, customer care is at the heart of everything we do. We are committed to providing a thoughtful, reliable, and respectful service experience for all our customers. If you have any questions about our products, orders, delivery, or policies, our customer support team is here to assist you.
All enquiries are handled with care and attention, and we aim to respond as promptly as possible during business hours. We believe that clear communication, transparency, and trust are essential to building lasting relationships with our customers.
Privacy & Security
At Lunebury London, your privacy and security are taken seriously. We are committed to protecting your personal information and ensuring that your data is handled with care, confidentiality, and responsibility.
Any information shared with us is used solely to process orders, provide customer support, and improve your shopping experience.
We implement appropriate security measures to safeguard your personal data against unauthorised access, misuse, or disclosure. Our website uses secure technologies to protect transactions and customer information. By using our website, you trust us with your data, and we are dedicated to maintaining that trust through transparent and responsible practices.
Our Commitment
At Lunebury London, our commitment is rooted in quality, intention, and respect. We are dedicated to offering thoughtfully curated cosmetics that reflect refined British elegance while supporting conscious beauty practices. Every product is selected with care, prioritising performance, simplicity, and responsible choices.
We believe that beauty should be both effective and mindful. From formulation to presentation, our commitment is to create meaningful experiences that elevate daily self-care and inspire confidence, balance, and well-being.